Six Sigma, Software Improvement, Software Process, Software Quality, Software Methodology

Bob is an expert in data-based software improvement, 6 Sigma, culture change and strategy, with wide industry and research connections, and a leader in creating world-class software performance and results. I'm passionate about helping organizations build software competitive advantage.

Bob teaches Computer Science at Loyola University. Previously, he served as Senior Director of Software Quality for Motorola Mobile Devices, where he created and drove world-class process, quality, and metrics solutions for superior operational and project performance. He also drove a company-wide initiatives to improve software quality and productivity and increase engineering leverage.

Bob was very active in Motorola’s software technology community, especially as a member of its Software Excellence Team, Software Academy, and Science Advisory Board Associates (SABA), He was Motorola’s SEI Point of Contact for work related to SCAMPI® appraisals and CMMI® instruction.

One of his company’s first champions of the Software Engineering Institute (SEI) process improvement approach, Bob and his team in Corporate Software R&D created the vision for Motorola’s Global Software Centers in 1989 and sponsored formation of the Motorola India Software Center. Until a 2008 reorganization, these Centers eventually formed a globally distributed organization of over 6000 software people operating at SEI CMMI® Maturity Level 5.

Bob has spent over 40 years in software, beginning with a 21-year career in telecommunications at AT&T Bell Labs, and has been a champion and change agent for software process, quality, methodology, training, and technology for the past 24 years.

Credentials

• BS, Mathematics, Carnegie-Mellon University
• MS, Information Science, University of Chicago
• PhD, Information Science, University of Chicago
• MBA, University of Chicago