Corrective Action

There are three cornerstones to any quality management system: Management Review, Internal Audits, and Corrective and Preventive Action. If any of these systems are poorly implemented, the entire system suffers. Without a well-deployed, well-managed system for Corrective and Preventive Action, problems reappear again and again, and the organization remains in a reactive, rather than proactive, mode of operation.

This intense one-day session steps attendees through a standard, disciplined problem solving methodology which can be implemented within any organization.

Key topics include:

  • Understanding corrective action, preventive action, and the difference between them
  • Defining the problem
  • Isolating and containing the problem (short-term, or remedial action)
  •  Analyzing the problem to determine the root cause
  •  Selecting and verifying the root cause
  • Generating and selecting solutions
  • Verifying the solutions
  • Incorporating preventing measures
  • Creating economies of scale
  • Rewarding and recognizing participation

Want to learn more? Contact us today to discuss obtaining grant funding for training or to invite us to your campus.