ISO 9001:2015 Key Concepts Series: Context and Interested Parties - An Implementation Approach

Download the handouts referenced in this video:

Defining the Context of the Organization and Interested Parties - 2 new requirements in ISO 9001:2015 - is one of the most important aspects of your management system. Management teams who understand the requirements can leverage the definitions to drive improvement. Risk based thinking depends on having clear and thorough definitions. 

In this complimentary 1-hour webinar we'll cover: 

➤ Review the requirements for defining Context of the Organization and Interested Parties' Needs andExpectations

➤ Why ISO 9001:2015 added these requirements

➤ DESARA's recommended approach based on Business Excellence models

➤ 3 Methods for getting it done