ISO 9001:2015 Key Concepts Series: Context and Interested Parties - An Implementation Approach

Download the handouts referenced in this video:

Defining the Context of the Organization and Interested Parties - 2 new requirements in ISO 9001:2015 - is one of the most important aspects of your management system. Management teams who understand the requirements can leverage the definitions to drive improvement. Risk based thinking depends on having clear and thorough definitions. 

In this complimentary 1-hour webinar we'll cover: 

➤ Review the requirements for defining Context of the Organization and Interested Parties' Needs andExpectations

➤ Why ISO 9001:2015 added these requirements

➤ DESARA's recommended approach based on Business Excellence models

➤ 3 Methods for getting it done

 

Internal Audits: The Perfect Approach

This webinar has advanced content for Business Leaders, Quality Managers, Internal Audit program leaders, and experienced auditors.

This 60 minute webinar covers:
➤ Getting Leadership on board for planning audits and using the results
➤ Getting commitment to train and develop auditors
➤ Developing audit objectives that are timely and relevant to your business
➤ Scheudling audits effectively
➤ Selecting the right auditors for each internal audit
➤ Monitoring and improving your audit program

ISO 9001:2015 Crucial Clauses: The 6 Points CB's Stress But They Can't Say How to Address

You've upgraded your certification to ISO 9001:2015, but have you really put all of the new requirements to full use? Auditors are required to certify organizations as long as their management systems meet the minimum requirements, but often that means there are still many benefits to be gained from understanding and using ISO 9001:2015 fully. 

This webinar will give you ideas to enhance your management system so you can reduce risks of poor quality and focus more effectively on satisfying customers. 

We'll cover: 

➤ The six crucial clauses of ISO 9001 that are often misunderstood in certified organizations

➤ How to explain those requirements in plain English to get the support you need from leaders

➤ How you can show your CB you have effectively implemented the crucial clauses

➤ Next steps: How to make sure you're ready for your CB audit

ISO 9001:2015 Key Concepts Series: An Overview of the Changes

Getting ready to transition to ISO 9001:2015? This presentation gives the basic information.  
Originally presented as a live webinar with added details, just the slides are provided here. Join our mailing list to find out about our future offerings of this and other webinars in the Key Concepts Series. This presentation covers:

➤ Why ISO 9001 changed - a new numbering system and more
➤ New requirements, terms, and auditor expectations
➤ Transition challenges: Updating your system and preparing for audits

 

Resources included in the webinar:
ISO 9001 Correlation Matrices
Documented Information Guidance

Contact us about bringing this presentation - in person or virtual - to your organization.

ISO 9001 Key Concepts Series: Performance Evaluation and Internal Audit

Join DESARA Group Senior Consultant and Master Black Belt Joe Barckett for this complimentary 1-hour webinar to build your knowledge of ISO 9001:2015.   

➤ What does ISO 9001:2015 mean by monitoring, measurement, analysis, and evaluation, and how could the new meanings affect you? 

➤ How might your internal audits, customer satisfaction evaluation, and management reviews differ under the revised standard? 

➤ How might your management system change to benefit your organization under the revised standard? 

We'll cover those points and more in this 1-hour session. 

6 Tips for Effective Internal Audit Program Management – Part 1

6 Tips for Effective Internal Audit Program Management – Part 1

Do you remember when you first got involved in quality management system auditing? Maybe your organization was getting ready for its first certification audit, or maybe you were sent to training to become an internal auditor while still fairly new to the company. Your business may have been heavily invested in making sure the quality management system was in top shape, and it was easy to get attention for changes that needed to be made.

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6 Tips for Effective Internal Audit Program Management – Part 2

6 Tips for Effective Internal Audit Program Management – Part 2

Last week in part one of the three-part article series, Six Tips for Effective Internal Audit Program Management: Part 1 of 3, I discussed the importance of clarifying purpose and maintaining resources. If you haven’t done so already, you can read it here.

In the second blog post, I’m going to discuss the importance of strengthening your auditors and using consistent methods to keep an effective audit program as your management system matures.

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6 Tips for Effective Internal Audit Program Management – Part 3

6 Tips for Effective Internal Audit Program Management – Part 3

Two weeks ago I published the first article of this three-part series, Six Tips for Effective Internal Audit Program Management, in which I covered the importance of clarifying purpose and maintaining resources. 

Last week I published part two which covers the importance of strengthening your auditors and using consistent methods to keep an effective audit program as your management system. 

In this blog post, I reveal tips 5 and 6 to managing an effective internal audit program – scheduling audits to address business needs and improving your program through internal customer feedback.

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