ISO 9001:2015 Key Concepts Series: Context and Interested Parties - An Implementation Approach

Download the handouts referenced in this video:

Defining the Context of the Organization and Interested Parties - 2 new requirements in ISO 9001:2015 - is one of the most important aspects of your management system. Management teams who understand the requirements can leverage the definitions to drive improvement. Risk based thinking depends on having clear and thorough definitions. 

In this complimentary 1-hour webinar we'll cover: 

➤ Review the requirements for defining Context of the Organization and Interested Parties' Needs andExpectations

➤ Why ISO 9001:2015 added these requirements

➤ DESARA's recommended approach based on Business Excellence models

➤ 3 Methods for getting it done


ISO 9001:2015 Crucial Clauses: The 6 Points CB's Stress But They Can't Say How to Address

You've upgraded your certification to ISO 9001:2015, but have you really put all of the new requirements to full use? Auditors are required to certify organizations as long as their management systems meet the minimum requirements, but often that means there are still many benefits to be gained from understanding and using ISO 9001:2015 fully. 

This webinar will give you ideas to enhance your management system so you can reduce risks of poor quality and focus more effectively on satisfying customers. 

We'll cover: 

➤ The six crucial clauses of ISO 9001 that are often misunderstood in certified organizations

➤ How to explain those requirements in plain English to get the support you need from leaders

➤ How you can show your CB you have effectively implemented the crucial clauses

➤ Next steps: How to make sure you're ready for your CB audit

ISO 9001:2015 Key Concepts Series: The Top 5 Changes

Download the handout referenced in the video: 

Process Approach Worksheet.PDF

Process Approach Worksheet.xlsx

Once you understand the format and vocabulary changes in ISO 9001:2015, you're ready to dig into the big changes that will drive new value into your Quality Management System. Managers and implementation teams need to understand and apply these 5 big changes throughout the business: 

➤ Context of the Organization

➤ Interested Parties' Needs and Expectations

➤ Expectations of Leadership

➤ The Process Approach

➤ Risk Based Thinking

We'll cover those points and more in this complimentary 1-hour session. 

Can't make it? Go ahead and register, and you'll get access to the video and any handouts for at least 2 weeks. We'll also let you know about upcoming TL 9000 and ISO 9001:2015 learning opportunities.