ISO 9001 Key Concepts Series: Performance Evaluation and Internal Audit

Join DESARA Group Senior Consultant and Master Black Belt Joe Barckett for this complimentary 1-hour webinar to build your knowledge of ISO 9001:2015.   

➤ What does ISO 9001:2015 mean by monitoring, measurement, analysis, and evaluation, and how could the new meanings affect you? 

➤ How might your internal audits, customer satisfaction evaluation, and management reviews differ under the revised standard? 

➤ How might your management system change to benefit your organization under the revised standard? 

We'll cover those points and more in this 1-hour session. 

ISO 9001 Key Concept Series: Documented Information, Objectives, and Policy

The first step in transitioning to ISO 9001:2015 is to understand what's changed and how the new terminology may affect your quality management system.
Join DESARA Group Senior Consultant and Master Black Belt Joe Barckett for this complimentary 1-hour webinar to build your knowledge of ISO 9001:2015.   

➤ What does ISO 9001:2015 mean by "documented information" and how could the new term affect you? 

➤ Though a quality manual is not required, should you still have one - or something like it? 

➤ What does your management team need to understand and do about the revised requirements related to policy and objectives? 

We'll cover those points and more in this 1-hour session.

ISO 9001:2015 Key Concepts Series: Scope and the Process Approach

Some of the changes to ISO 9001:2015 might sound insignificant, but they are still worth looking into.  In this 1-hour webinar, Senior Consultant Joe Barckett gives insight into how Clause 4 of ISO 9001 may lead you to examine how you define the scope of your quality management system. In fact, after listening to Joe's explanation, the majority of participants in the live webinar indicated they will probably analyze and/or change their scope.

We also cover the Process Approach - again, hardly a new concept, but one that is not always applied as intended. In fact, webinar participants gave a strong indication in our poll that there's a lot of room for improvement, at least in some parts of their organizations.

Joe provides a template for capturing the key elements in a business process - an important step in implementing the process approach.

We also answer a few questions for ISO 9001:2015 transition like,

  • How do you handle requirements that don't apply now that  the term "exclusion" has been dropped from ISO 9001? 

  • What does it mean that top management is required to promote "the use of the process approach"?

  • ISO 9001:2015 requires you to "consider" certain factors when you decide on your scope, so how will auditors expect you to show you've done that?

Joe describes a tool you can use to guide your management team to clearly define Scope and another that can help you identify key process elements as required by the process approach.

ISO 9001:2015 - What's New?

Everyone who wants to remain certified to ISO 9001 will need to demonstrate compliance with the latest release, ISO 9001:2015, by September 2018.

Get an overview of the key changes and advice on how your organization can efficiently transition.   We'll cover:

  • Why the standard changed
  • New concepts
  • The new 10-clause format
  • New and changed wording
  •  Resources for transition

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